Report help, delivery issues, and refund review
ExecSignal is built as a low-touch report product, but paid orders still need a clear support path. Use this form for delivery issues, billing questions, document problems, or refund review.
Response target
Support requests are reviewed within one business day. Report delivery issues are prioritized ahead of general questions.
What do you need help with?
Refund posture
Refunds are reviewed for duplicate purchases, failed delivery, accidental checkout, or material report issues raised promptly. Delivered reports are usually handled through correction or revision first when the issue can be fixed. Refund-specific correspondence can also be sent to refunds@execsignaladvisory.com.
Document and valuation issues
Valuation briefs rely on the quality of submitted documents and intake. If a statement upload or parsed financial input looks wrong, flag it here so the reviewed version can be corrected before delivery.
Data requests
Use this support path for order-linked data deletion requests. The retention summary is available at /privacy.